@inproceedings{BühlerLauritzenBick.2014, author = {Bühler, J and Lauritzen, M and Bick, M}, title = {Social Media Communication in European Airlines}, url = {http://aisel.aisnet.org/amcis2014/e-Business/GeneralPresentations/14/}, booktitle = {Proceedings of the Americas Conference on Information Systems (AMCIS)}, month = {07.-09.08.2014}, year = {2014}, address = {Savannah, Georgia}, bild = {AMCIS2014.jpg}, }